First, we need to ensure that your account credentials and login information are as secure as possible.
Your settings are very important. They give you control over who can contact you and what they can send you. You can access your privacy and safety settings in the Privacy & Safety section of your User Settings.
We know it’s important for users to understand what controls they have over their experience on Discord and how to be safer. Part of delivering a better, safer experience is making sure people don’t see content they don’t want to – whether that’s intrusive spam or unwanted sensitive media. This article covers settings that can help reduce the amount of unwanted content you see on Discord and promote a safer environment for everyone.
At any time, you can further configure personal settings to blur or block content in DMs that may be sensitive. The “blur” option in our sensitive content filters applies to all historic and new media. For teen users, by default, Discord will blur media that may be sensitive in direct messages (DMs) and group direct messages (GDMs) from friends, as well as in servers. Adults can opt into these filters by changing their sensitive media preferences in Privacy & Safety Settings. Learn more about how to do this here. For all users, the default configuration is “block” for direct messages (DMs) and group direct messages (GDMs) from non-friends.
Automatically send direct messages that may contain spam into a separate spam inbox.
These filters are customizable and you can choose to turn them off. By default, these filters are set to “Filter direct messages from non-friends.” Choose “Filter all direct messages” if you want all direct messages that you receive to be filtered, or select “Do not filter direct messages” to turn these filters off.
The last thing to do in your security settings is determine who can send you a friend request. You can find these settings in the Friend Requests section of your User Settings.
If you don’t want to receive ANY friend requests, you can deselect all three options. However, you can still send out friend requests to other people.
You should only accept friend requests from users that you know and trust — if you aren’t sure, there’s no harm in rejecting the friend request. You can always add them later if it’s a mistake.
As with any online interaction, we recommend following some simple rules while you’re on Discord:
Again, Discord will never ask you for your password either by email or by Discord direct message. If you believe your account has been compromised, submit a report to Trust & Safety here.
We understand that there are times when you might not want to interact with someone. We want everyone to have a positive experience on Discord and have you covered in this case.
If you have blocked a user but they create a new account to try and contact you, please report the user to the Trust & Safety team. You can learn more about how to do this at this link.