1. Is Discord safe for my teens to use?

There are a few things that make Discord a great and safe place for teens:

  • All conversations are opt-in. Conversations on Discord are driven by the people you choose and the topics you choose to talk about. Each user gets to choose who can message them, who can add them as a friend, and what kind of content they can receive. 
  • No sharing of personal information. We’ve designed our app to be secure. We protect sensitive information, including contact information and private conversations, from any searches. Discord does not ask for a real name on signup, and we do not share any user’s personal information with other users. We also do not sell our user data to advertisers.
  • Private, invite-only groups. Most Discord servers are small, private, invite-only groups where your teen can spend time with their friends or schoolmates. There is no news feed, no algorithm, no endless scrolling, no unexpected content.

To help your teen use Discord safely, it’s important to understand how Discord works and how you can best control your teen’s experience on it. We have listed a number of tips to do so here.

Just like with every other online service, the best way to ensure your teen stays safe online is to have clear guidelines on what they should and shouldn’t be looking at or posting online, and make sure that you keep clear lines of communication. 

2. What is the minimum age to be on Discord? How do you ensure teens under 13 can’t create an account?

Discord's Terms of Service requires people to be over a minimum age to access our app or website. The minimum age to access Discord is 13, unless local legislation mandates an older age. 

To ensure that users satisfy that minimum age requirement, we are in the process of rolling out a gate that asks them to confirm their date of birth upon creating an account. If a user is reported as being under 13, we lock them out of their account until they can verify their age using an official ID document.  

3. What personal information does Discord collect about my teen? Do you sell it?

Discord does not sell user data, nor do we share it with 3rd parties for advertising purposes. We do not ask for a real name on signup, and we do not share any user’s personal information with other users. We protect sensitive information, including contact information and private conversations, from any searches. 

4. Can my teen be exposed to inappropriate content on Discord?

Like on every internet platform, there is adult content and adult language on Discord. Each user chooses which server they want to join and who they want to interact with. 

In servers, adult content must be posted in a channel marked “Not Safe for Work” (NSFW), which cannot be accessed by users under 18. In Direct Messages, we recommend that every user under 18 activates the explicit content filter (in User Settings >> Privacy & Safety >> Keep Me Safe). This setting is on by default and will scan images and videos in all direct messages and block explicit content. 

We believe that the best way to make sure that your teenagers are accessing content that they should is to set clear guidelines on what they should and shouldn’t be looking at or posting online, and make sure that you keep clear lines of communication. 

5. Can my teen interact with people they don’t know on Discord?

All interactions on Discord are opt-in. Unlike other platforms where someone might be able to message you or find you as soon as you sign up for an account, this isn’t the case on Discord. Every person that signs up needs to accept another user as a friend before they can be messaged by that user. They need to decide to join a community before being messaged by anyone in that community.

Each user has total control over the following:

  • Who can DM you and who can add you as a friend
  • Which servers you want to join and be a part of
  • Who can join the servers that you create
  • Whether you want your messages to be scanned for adult content automatically

Users should only accept friend requests from users that you know and trust. If your teen isn’t sure, there’s no harm in rejecting the friend request. They can always add them later if it’s a mistake.

If your teen is ever uncomfortable interacting with someone on Discord, they can always block that specific user. Blocking a user removes them from your Friends List, prevents them from messaging you directly, and hides their messages in any shared servers.

6. Are there parental controls on Discord I can use to control my teen's account?

We have detailed all the controls you have to help make your teen’s account safer here. We recommend going through these settings together with your teen and having an open conversation about why you are choosing certain settings.

iOS and Android operating systems offer parental controls that can help you manage your teen's phone usage, including Discord, if needed. Apple and Microsoft offer similar controls for computers.

7. How can I monitor what my teen is doing on Discord? 

Privacy is incredibly important to us, including your teen’s privacy. We can’t share their login information with you, but we encourage you to discuss how to use Discord safely directly with your teen.

If you ever believe that your teen is in danger on Discord, and have access to their email address, you can email us from that email address and request that we delete the account.