Information About Local Privacy Laws

Last Updated: October 23, 2024

Information for users in Brazil
Information for users in Canada
Information for Users in the Republic of Korea
Information for Users in Certain U.S. States
Information for Users in the EEA, United Kingdom, and Switzerland

Information for users in Brazil

Overview: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. In addition to these rights, users residing in Brazil are afforded the right to certain additional information with respect to their personal information under the  Lei Geral de Proteção de Dados (LGPD). If you are a Brazilian resident, this section applies to you.

Data Controller: As described in the “Welcome section of Discord’s Privacy Policy, Discord Inc. is the controller for user data outside of the EEA and United Kingdom, including users in Brazil.

Exercising your rights: All our users have control over their information and can directly edit or delete information from their account and limit what data we process. Users in Brazil have additional rights that you can exercise through the Discord app directly or by contacting us. Those rights include:

  • Right of access to your personal data
  • Right to rectify your personal data if it is incorrect
  • Right to erase your personal data
  • Right to limit the processing of your personal data
  • Right to the portability of your personal data
  • Right to object to the processing of your personal data
  • Right to withdraw consent. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal
  • Right to the review of decisions based on the processing of personal data carried out exclusively by automated means

Questions or concerns about your privacy? You can email us at privacy@discord.com.

Information for users in Canada

Overview: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. In addition to these rights, users residing in Canada are afforded the right to certain additional information with respect to their personal information under the Personal Information and Electronic Documents Act (PIPEDA). If you are a Canadian resident, this section applies to you.

Data Controller: As described in the “Welcome section of Discord’s Privacy Policy, Discord Inc. is the controller for user data outside of the EEA and United Kingdom, including users in Canada.

Exercising your rights: All our users have control over their information and can directly edit or delete information from their account and limit what data we process. Users in Canada have additional rights that you can exercise through the Discord app directly or by contacting us. Those rights include:

  • Right of access to your personal data
  • Right to rectify your personal data if they are incorrect
  • Right to withdraw consent. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal
  • Right to file a complaint regarding the processing of your personal data with the Office of the Privacy Commissioner of Canada

Additionally, you may contact Discord’s Privacy Officer by emailing dpo@discord.com.

Information for Users in the Republic of Korea

Overview: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. In addition to these rights, users residing in the Republic of Korea are afforded the right to certain additional information with respect to their personal information under the Personal Information Protection Act. If you are a Republic of Korea resident, this section applies to you.

Data Controller: As described in the “Welcome section of Discord’s Privacy Policy, Discord Inc. is the controller for user data outside of the EEA and United Kingdom, including users in the Republic of Korea. 

Data retention and destruction: We retain personal information until we determine it is no longer needed for the processing purposes for which we collected or retain it or for legal compliance. You can learn more about data retention periods and the deletion process in our data retention policy.

Exercising your rights: All our users have control over their information and can directly edit or delete information from their account and limit what data we process. Users in the Republic of Korea have additional rights that you can exercise through the Discord app directly or by contacting us. Those rights include:

  • Right of access to your personal data
  • Right to rectify your personal data if they are incorrect
  • Right to erase your personal data
  • Right to limit the processing of your personal data
  • Right to the portability of your personal data
  • Right to object to the processing of your personal data
  • Right to withdraw consent. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

Contact Us

If you reside in the Republic of Korea, you can contact Yulchon LLC, Discord's appointed representative for data protection matters related to the processing of personal data, using the email address: Yulchon_Discord_PA@yulchon.com or via telephone at 02-528-5200. Yulchon LLC's mailing address is:

Yulchon LLC
Representative: Kang Seok Hoon
38th Floor, Parnas Tower
521 Teheran-ro, Gangnam-gu
Seoul, South Korea

Additionally, you may contact Discord’s Privacy Officer by emailing dpo@discord.com.

Information for Users in Certain U.S. States

Privacy Rights Information for Residents of California, Colorado, Connecticut, Oregon, Texas, Utah, and Virginia

Exercising your rights: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. If you are a resident of California, Colorado, Connecticut, Oregon, Texas, Utah, or Virginia, you have additional rights that you (or, in certain states as set forth below, an authorized agent acting on your behalf) can exercise through the Discord app directly or by contacting us, including the right to:

  • Access and/or receive a copy of certain personal information we hold about you
  • Correct your personal information
  • Delete certain personal information we hold about you
  • Receive information about the financial incentives that we offer to you, if any
  • Opt out of the processing your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable
  • California and Oregon residents can also request information about the categories of personal information we collect, disclose or sell or share about you (each to the extent applicable).
  • California residents can request the categories of sources of such information; the business or commercial purpose for collecting or selling or sharing your personal information; and the categories of third parties to whom we disclose personal information (each to the extent applicable).
  • Oregon residents can request a list of the specific third parties, other than natural persons, to which personal information has been disclosed, if applicable.

You also have the right to not be discriminated against for exercising your rights. The laws of the state above also provide residents the right to opt out of “sales” of your information and “sharing/processing of information for targeted advertising.” However, we do not sell the personal data of our users or share personal data for targeted advertising purposes.

Certain information may be exempt from the requests above under applicable law. For example, we need to retain certain information in order to provide our services to you. We also need to take reasonable steps to verify your identity before responding to a request.  If you are an authorized agent submitting a request on a user’s behalf (where permitted), we may require proof of your written authorization before processing the request. Residents of Colorado, Connecticut, Oregon, Texas, and Virginia have the right to appeal our decision to deny your request.  

If you have any questions about these rights, wish to exercise them, or request an appeal, please reach out to us at privacy@discord.com

Additional Information for Users in California

In addition to the rights described above, consumers residing in California are afforded the right to certain additional information with respect to their personal information under the California Consumer Privacy Act or (“CCPA”). If you are a California resident, this section applies to you.

‍Our collection and use of personal information: We collect the following categories of personal information: identifiers (such as your username, the email address you used to sign up, and your phone number if you’ve chosen to provide it); commercial information (a record of what you’ve bought from Discord, if anything); financial data (payment information and your history of purchases from Discord); internet or other network information (how you interact with the application); location information (because your IP address may indicate your general location); inference data about you (for example, what content you may be interested in); and other information that identifies or can be reasonably associated with you. For more information about what we collect and the sources of such collection, please see the “The information we collect” section of Discord’s Privacy Policy. To the extent we collect or use sensitive personal information as defined by law (such as the CCPA), we do so in accordance with applicable legal requirements, and we do not use or disclose it other than for purposes for which there is not a right to limit under the CCPA.

We collect personal information for the business and commercial purposes described in the “How we use your information” section of Discord’s Privacy Policy.

Disclosure of personal information: We may disclose your personal information to third parties as described in the “How we disclose your information” section of Discord’s Privacy Policy. We disclose the categories of personal information mentioned in that section for business or commercial purposes.

No sale or “share” of personal information: The CCPA sets forth certain obligations for businesses that sell or “share” personal information. We do not sell or share the personal information of our users as those terms are defined in the CCPA. We do disclose certain information as outlined in the “How we disclose your information” section of Discord’s Privacy Policy and you can make choices with respect to your information as outlined in that policy.

We retain personal information as described in the “Data retention” section of Discord’s Privacy Policy and in our data retention policy

Requests received: please see this page for information on the number of data requests we have received.

California’s “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties, as defined under applicable law, for their direct marketing purposes. We do not share your personal information with third-parties for their own direct marketing purposes.

Information for Users in the EEA, United Kingdom, and Switzerland

Overview: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. In addition to these rights, users residing in the European Economic Area (EEA), United Kingdom (UK), and Switzerland are afforded additional rights under the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and the Swiss Federal Act on Data Protection (FADP). For example, you can request a copy of your data, ask to have it deleted, and adjust your privacy settings right in the app. If you are a resident of these regions, this section applies to you.

Data Controller: As described in the “Welcome” section of Discord’s Privacy Policy, if you reside in the European Economic Area (“EEA”) or United Kingdom, Discord Netherlands BV is the “data controller” of your personal information collected through the services (as defined in our Terms of Service). For everyone else, Discord Inc. is the data controller.

‍Exercising your rights: All our users have control over their information and can directly edit or delete information from their account and limit what data we process. Users in the EEA, UK, or Switzerland have additional rights that you can exercise through the Discord app directly or by contacting us. Those rights include:

  • Right of access to your personal data
  • Right to rectify your personal data if they are incorrect
  • Right to erase your personal data
  • Right to limit the processing of your personal data
  • Right to the portability of your personal data
  • Right to object to the processing of your personal data
  • Right to withdraw consent. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

If you have any questions about these rights or wish to exercise control over your information, please reach out to privacy@discord.com.

EU-U.S./UK/Swiss Data Privacy Framework

Discord Inc complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

Discord Inc has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.

Discord Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.

If there is any conflict between the terms in our privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.

To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

Contact Us

Email us at privacy@discord.com with any questions about our Privacy Policy or how we process your information.

To contact Discord’s Data Protection Officer, please email dpo@discord.com.

You can also reach us by mail if you want. If you reside in the EEA or United Kingdom, you can contact us at:

Discord Netherlands BV 
ATTN: Privacy Policy 
Schiphol Boulevard 195 1118BG 
Schiphol, Amsterdam, the Netherlands

If you reside anywhere else, you can contact us at:

Discord Inc. 
ATTN: Privacy Policy 
444 De Haro Street #200 
San Francisco, CA 94107, USA

If you reside in the United Kingdom, you can also contact VeraSafe, Discord’s appointed representative for data protection matters related to the processing of personal data, using this contact form: https://verasafe.com/public-resources/contact-data-protection-representative or via telephone at +420 228 881 031. VeraSafe’s mailing address is:

VeraSafe United Kingdom Ltd. 
37 Albert Embankment 
London SE1 7TL United Kingdom