You may already know by now that you can report content to Discord's Trust & Safety team if it breaks Discord's Community Guidelines or Terms of Service. However, while moderating a server you may come across situations where you are unsure of whether you should make a report or not. This article will give you a good idea of what sorts of things are reportable, and what things are not worth reporting. Knowing this will help you decide what content needs to be moderated by your moderation team, and what content should be escalated to Trust & Safety. Wherever it is mentioned that an issue should be handled on a server level, it is for the most part implied, but not required, that the server should consider punishing users who participate in the given behavior.
If you do not know how to properly report content to Discord, see article 104, which explains it in detail.
The Discord Community Guidelines may seem to indicate exactly what content you should report to Trust & Safety, but interpretation of the rules may not always be that simple. The Community Guidelines are shown below with an explanation on when it is appropriate to report the situations described by each of the 18 guidelines in gray.
There are some things you might encounter that are not explicitly mentioned in the community guidelines. Here is a short list of some common situations that you might encounter while on Discord:
This is not an exhaustive list of the situations you may encounter as a moderator, nor is it a guide for what rules you should enforce on your server, as the platform is ever-evolving. You may enforce extra rules as you see fit in order to cultivate the type of community you want for your server. To learn more about creating server rules, see article 203 of the Discord Moderation Academy. However, integral to being able to continue to grow your server is the understanding that you need to report and remove content that breaks Discord’s Community Guidelines from your server as necessary. Leaving content that breaks the Community Guidelines can result in action being taken on your server if it becomes a space that enables harmful behavior.