Thank you for buying something through Discord! These Paid Services Terms apply to anything bought or sold using Discord’s supported purchase flows and supplement our Terms of Service. You may also be asked to agree to separate terms before accessing paid products or services. If you are under 18 (or the legal age of majority in your place of residence), you need your parent’s or guardian’s permission to make purchases through Discord.
We use third-party payment processors to transmit payments to us. By providing a payment method to us, you agree that (i) you have the legal right to use the payment method you provide; (ii) you will in fact pay for the paid service by the date on which payment is due; (iii) the payment information you provide is true and accurate; (iv) we may retain the payment information and method that you and the issuer of your payment method or the applicable payment network submit to us; and (v) you authorize us to charge you for the paid service using any payment methods associated with your Discord account (including any updated payment methods(s)). This authorization for us to charge you for the paid service includes any obligation you may have to pay any taxes applicable to the service you are buying. You also agree that we have permission to retain and/or share with financial institutions and our payment processors (including any institutions or processors we retain in the future) information regarding your purchase and your submitted payment information in order to process your purchase and to use the contact information (such as an email address or phone number) submitted by you to provide you with notices and disclosures relating to renewals, recurring charges, and changes affecting your purchase.
If a stated price or other material information is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the subscription at that price and reserve the right to cancel, terminate or not process your order (including accepted orders). We will notify you of the error and either provide you with a refund or give you the opportunity to cancel your order and obtain a refund if payment has already been made.
Discord accepts certain payment methods. These may vary by country or paid service and may change from time to time. You can update your payment methods in the “Billing” section of the Settings page in your Discord account. Please note that Discord is not responsible for any fees or charges applied by your financial institution or payment method issuer related to our processing of your payment. If you add more than one payment method to your account, we may designate a backup payment method. If there is a problem processing a payment using your chosen payment method, you authorize us to charge any backup payment methods you’ve added to your account.
We or our payment processors may receive updated credit card information (new credit card number or updated expiration date) from your credit card issuer and may use these new details to help prevent any interruption to your subscription.
In some cases, at our sole discretion, we may allow you to pay against an invoice. Invoices will be sent to the email address associated with your account, and we will invoice you no more than forty-five (45) days after the purchase of the relevant service. All amounts invoiced are due and payable within thirty (30) days from the date of the invoice, unless otherwise specified on the invoice itself. All amounts are payable in United States dollars unless otherwise specified.
In addition to the one-time purchase options offered through Discord, we may allow you to purchase subscriptions to premium features and content. These subscriptions may be sold by Discord or others (see the section on “Stuff sold by others” below for more). Subscriptions purchased through Discord and associated subscription fees are available through the “Subscriptions” section of the Settings page in your Discord account. You will find details about the subscriptions you’ve purchased from Discord, the applicable subscription fee, and the next payment due date there as well.
Billing Cycle & Automatic Subscription Renewal. By purchasing a recurring subscription, you acknowledge and agree that you are subscribing to an automatically-renewing subscription requiring recurring payments. You’ll be automatically charged at the then-current rates when you first purchase your subscription or when your free trial ends if you do not cancel before then, and on each periodic renewal date set out in your Discord account (monthly, annually, or other renewal period) until cancellation (see “Cancellation” below for more information on how to cancel a subscription). By enrolling in an automatic recurring subscription, you authorize us or our vendor to charge your payment method for recurring subscription fees on an ongoing basis. Some states and countries have mandatory laws regarding your cancellation rights, and this paragraph does not override those laws. UNLESS YOU NOTIFY US OF YOUR DESIRE TO CANCEL YOUR SUBSCRIPTION (IN ACCORDANCE WITH THE “CANCELLATION” SECTION BELOW), YOU UNDERSTAND THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD FOR THE AMOUNT OF YOUR SUBSCRIPTION FEE AND ANY APPLICABLE TAXES ON EACH PERIODIC RENEWAL DATE.
Price Changes. We may decide to change the subscription fees, offerings, benefits, or features at any time on a going forward basis. If the subscription fees increase, the updated subscription fees will take effect at the start of the next billing period for your subscription, or on a later date specified by us in our notice to you. Subject to applicable law, you accept the new price or revised offerings by continuing to use or otherwise receive the benefits of the subscription service after the effective date of the change. You may reject the new subscription fee by cancelling your subscription prior to the effective date of the change.
Cancellation. You may cancel your subscriptions at any time by going to the “Subscriptions” or “Server Boost” section of your Settings page. Cancellation will be effective at the end of the applicable subscription period during which you cancel. If you cancel your subscription, you will still have access to the subscription-based features for the remainder of time you have already paid for (unless we provide you with a refund or otherwise allow you to use the unused portion towards another service or subscription), but you will not receive a refund. In-app subscription purchases made on iOS or Android devices can be canceled directly through the iOS App Store or Google Play. Following cancellation, you’ll continue to have access to premium features through the end of the then-current subscription period. For detailed instructions on how to cancel any Discord subscriptions, please visit How to Cancel Your Discord Subscription.
Experimental features. We may, from time to time, test experimental features to help us improve Discord. Some of these features may be exclusively available for subscribers for a limited period of time. When we do this, we’ll label these features as beta features or similarly indicate that they are experimental features that may be subject to change or removal. You should not rely on these experimental features when deciding to purchase a premium subscription from Discord, as we may modify or remove them at our discretion.
We may occasionally offer promotions on paid services. The specific terms of each promotion will be stated at the time the promotion is offered. You agree that any coupon codes or similar offers you receive during a promotion (i) must be used in a lawful manner and for the intended audience and purpose; (ii) may be disabled or have additional conditions applied to them by Discord at any time for any reason without liability to Discord; (iii) are not valid for cash or other credits or points; and (iv) may expire prior to your use. If you receive a discount, use a coupon code, or subscribe during a free trial or other promotion, your subscription will automatically renew, and we will charge your designated payment method for the full price of the subscription at the end of the promotional period and on each periodic renewal date set out in your Discord account (monthly, annually, or other renewal period) until cancellation. You must cancel your subscription as described in the “Cancellation” section above prior to the end of the promotional period in order to avoid incurring further charges. After renewal, you may cancel your subscription at any time as described in the “Cancellation” section above.
Availability of promotions is not guaranteed. We may only allow you to use one free trial or promotional offer, and we may limit your ability to combine offers and promotions. If your subscription is ever cancelled or terminated for any reason, you may lose your eligibility for a free trial or other promotions if you purchase an additional subscription thereafter.
Additionally, we may offer you rewards for actions you take on the platform, like completing Quests, maintaining your subscription, or sharing benefits with your friends on Discord. These rewards may take the form of virtual goods that you can use within the services, and those rewards are subject to the terms described in the Virtual Goods section below. These rewards may also take the form of discounts, credits, promotional offers, or other benefits you can redeem through our platform or with our partners. Any rewards obtained on Discord are non-transferable, non-refundable, and may be subject to change, expiration, or eligibility conditions as specified by us.
Except as otherwise stated herein or in our Refund Policy or required by applicable law, your payment is nonrefundable, and we do not provide refunds or credits for any partial-period subscription periods, unused services, or one-time purchases.
You may be able to purchase, earn or be granted virtual goods from Discord or users on Discord. If you do so, you’ll have a limited, personal, non-transferable and non-sublicensable license to use your purchased virtual goods, solely within our services and solely in conjunction with the Discord account through which you purchased them.
Your license to use virtual goods cannot be sold, traded, transferred, exchanged, or used outside of your Discord account. You do not own, or have any other right, title, or other proprietary interest in these virtual goods, regardless of any consideration offered or paid in exchange. The license to those virtual goods is a software license to access and use the software that enables your access to the virtual goods. Virtual goods are not property and have no cash value. We reserve the right to control, regulate, change or remove any virtual goods, or terminate provision of virtual goods at any time, in our sole discretion, without any liability to you. Additionally, if you obtain access to virtual goods from other users on Discord, including sellers, these sellers may impose additional license restrictions on these virtual goods as further described in “Stuff sold by others” below. The license you receive to use virtual goods terminates when your Discord account is deleted or terminated. This license may be terminated, without liability to you, as further described in our “Suspension or Termination” section below.
We may allow you to purchase or obtain subscriptions or other things offered by sellers on Discord. Depending on the offering you are purchasing, you may transact directly with the seller via an accepted payment method, or with Discord in its capacity as payment collection agent for the purpose of accepting payments from you on behalf of the seller. In all cases, these sellers are responsible for describing and providing these offerings, not Discord. We do not control the quality of these offerings, and we cannot guarantee the identity of the people providing them or the validity of any claims they make. If you identify subscriptions or other offerings on our services that violate our policies, please report them to us. Sellers may have their own terms that apply to the products, spaces, or services powering the offering that you purchase, such as rules applicable to their Discord app or server. In order to maintain access to the offerings that you’ve purchased from another user on Discord, you are responsible for complying with these applicable terms. If you lose access for violating these terms, any active subscription will be canceled and you will not be entitled to a refund. Where you are purchasing virtual goods from sellers on Discord through our accepted payment methods, these virtual goods are subject to the license terms described in the Virtual Goods section above.
You may be able to purchase and “gift” various products to other users, including subscription trials. Gifts may only be redeemed through Discord by clicking the gift link shared with you or by entering the gift code in the “Gift Inventory” section of the Settings page. There are no fees to access or utilize a gift. To redeem a gifted subscription trial, you may be required to enter a payment method, and the subscription will automatically renew for full price at the end of the gifted subscription period. Billing and cancellation for your subscription will be as described in the “Subscriptions” section above. Once redeemed and activated, the code is void and cannot be transferred or assigned to any other user. A gift subscription trial is good for the particular service and term set forth in the redemption flow when you enter the code. At the end of that term, your subscription will automatically be renewed using the payment method provided when you redeemed the gift. Recipients of gift subscriptions may cancel their subscription at any time following activation, but the recipient is not entitled to a refund or credit of any kind in the event of such cancellation. Gift subscriptions may not be resold, redeemed for cash or combined with other promotional offers, free trial offers, or incentives, except as required by law. Except where required by law, gift subscription codes do not expire, so please keep your gift subscription code in a safe location. We are not responsible for lost or stolen redemption codes or the unauthorized redemption of gift subscriptions, except as required by law.
We may cancel or suspend any subscription you have purchased if you fail to pay the applicable subscription fees and any applicable taxes in full and in a timely manner according to these Terms. If your payment is not successful (for example, if your payment method expired or has insufficient funds), we may attempt to re-run your payment method or charge any backup payment method you have on file. You remain responsible for any uncollected amounts. We also may try to provide you notice of the failed payment and the opportunity to make a valid, on time payment to us, but we are not obligated to do so. We may, in our sole discretion, choose not to cancel a subscription immediately for non-payment, in which case you will continue to be responsible for the fees due for the duration of the applicable subscription. In addition, if you fail to pay for a subscription, we may suspend your rights to use that premium service or we may change the type of privileges you have to a non-paid version of the service.
Access to your subscription or rights to use any premium services or virtual goods purchased or otherwise available to you on our platform may also be terminated or suspended, in Discord’s sole discretion, if you violate the Discord Terms of Service or other published policies. If your Discord account is terminated, suspended, or you otherwise lose access to your account, you will not be entitled to a refund for any unused portion of your subscription or lost access to premium services or virtual goods.
If your Discord account is terminated by us, we will cancel your subscription where possible. If your subscription was purchased via mobile app stores (i.e. iOS App Store or Google Play), you are responsible for ensuring any active subscriptions and related payments are canceled.
You’re responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of the services, and we’ll charge and collect tax as required by applicable law.
We may change our paid services, in whole or in part, without notice to you if such changes are necessary, minor in nature, or required for legal or regulatory reasons. Necessary changes may include changes required to ensure the ongoing operation of our paid services, to prevent fraud or abuse, or to enhance existing features or to add additional features to the paid services, or to maintain the security of the services. If we make changes that will have a material negative impact on your use of the paid services or will remove existing paid features (except as described in Experimental Features above), we will provide you with reasonable advance notice.
Additionally, we may decide to stop offering paid services, including subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement. In this case, we’ll cancel your subscription and refund the prorated portion of any prepaid subscription fee corresponding to the remaining unused term of the subscription.
If you reside in the European Union, we have a legal obligation to make sure that anything bought or sold from us through our services conforms to the contract of sale. This excludes content, goods and services sold by others (as mentioned under the paragraph ‘Stuff sold by others’ above). As part of this obligation, we will, from time to time, provide updates for security and/or technical reasons. It is your responsibility to install such updates without delay and to update the operating system of your end device if this is required for an update. You may lose the right to invoke certain rights if you do not install the latest available updates.
If you reside in the European Union, our commercial warranty does not affect any consumer rights you might have under applicable law in case of non-conformity of content, goods and/or services.
When you purchase paid services from Discord, you are requesting access to the content that you purchase immediately after your purchase is completed, and you consent to the immediate availability of that content. If you reside in the European Union and purchase paid services on Discord, you lose your statutory right to withdraw from your subscription or purchase and request a refund (except as expressly stated in our Refund Policy) when you complete the purchase.
Thank you for using Discord Orbs! This Discord Orbs section applies to the Discord Orbs promotional reward program (“Discord Orbs”) and forms part of our Paid Services Terms. Your acceptance or use of Discord Orbs constitutes your consent to these Discord Orbs terms.
Discord Orbs can only be received through promotional activities and actions you take on Discord. They cannot be purchased with cash or any real-world currency. Actions to receive Discord Orbs include, for example:
Discord may implement reasonable limitations relating to Discord Orbs, including on the amount of Discord Orbs that may be received within specific time periods or through specific activities. These limitations are designed to maintain platform balance, protect our users, and prevent exploitation.
Discord Orbs can only be redeemed for eligible digital content or services offered by Discord and made available on the platform - such as items from the Shop, Nitro credits, and other virtual goods we may make available for redemption. Any digital content or services obtained by redeeming Discord Orbs may be subject to the applicable terms contained in the Paid Services Terms, including but not limited to terms governing Subscriptions, Virtual Goods, and Termination.
All Discord Orbs redemptions are final and non-refundable.
When you receive Discord Orbs, you’ll have a limited, personal, non-transferable and non-sublicensable license to use your Discord Orbs solely within our services and solely in conjunction with the Discord account through which you acquired them.
Your license to use Discord Orbs cannot be sold, traded, transferred, exchanged, or used outside of your Discord account or the Discord platform. You do not own, or have any other right, title, or other proprietary interest in Discord Orbs, and no consideration has been paid to you. The license to Discord Orbs is a software license to access and use the software that enables your access to Discord Orbs. Discord Orbs are not your property. Discord Orbs have no cash or other stored value, do not constitute money, are not a general medium of exchange, and exist solely for limited uses within Discord. We reserve the right to control, regulate, change or remove any Discord Orbs at any time without any liability to you.
You may use Discord Orbs only for:
You may not:
Discord maintains records of Discord Orbs balances associated with user accounts. You are responsible for maintaining the security of your account and password, as further described in our Terms of Service.
Access to Discord Orbs may be terminated or suspended if you violate the Discord Terms of Service or other published policies. If your Discord account is terminated, suspended, or you otherwise lose access to your account, you will not be entitled to compensation for the loss of any unused Discord Orbs. The license to use Discord Orbs shall terminate if your Discord account is deleted or terminated.
We may change Discord Orbs at any time, including but not limited to adjusting award rates, redemption values, or available items, or changing the terms governing Discord Orbs. We may also decide to stop offering Discord Orbs entirely, including in response to unforeseen circumstances beyond our control, or to comply with legal requirements.
In case of significant changes, we’ll provide notice where possible, but we are not obligated to issue refunds or credits for any unused Discord Orbs.
