Controlling Your Experience

Mental health on Discord

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What should I do if someone posts or says something about self-harm or suicide?

It can be difficult to know what to say or do when someone expresses a desire to harm themselves. If you are struggling with thoughts of suicide or if another user is in immediate physical danger of harming themselves, please contact a law enforcement or a suicide hotline.

Contact your server admins

If someone has posted comments about harming themselves in a server, you may consider reaching out to your server administrators or owner to let them know about the situation, as they may want to send resources or support the server member.

Provide support resources

If you are still in touch with the user, you may wish to provide them with one of the resources listed below, like Crisis Text Line or ThroughLine Care.

Talk to a parent or trusted adult

You may not feel qualified to help a friend who expresses a desire to hurt themselves, and that’s okay. t may be helpful to ask a parent or another trusted adult for help in handling the situation.

Report to Trust & Safety

All Discord users can report policy violations or threats right in the app by following the instructions here.

When we receive reports of suicide or self-harm, we investigate the situation and may contact authorities, but in the event of an emergency, we encourage you to contact law enforcement in addition to contacting us.

Please note that for privacy and security reasons, we are unable to provide personal information such as contact information or location to someone who is not the account holder.

Contact law enforcement

If you or another user you know is in urgent trouble, please contact authorities right away, regardless of the limited information you might be able to provide. Law enforcement has investigative resources and can contact Discord Trust & Safety for information that we aren't permitted to disclose otherwise that can help them identify those users to get them help.

Mental health support vs. self-harm encouragement

Support networks and online communities can play a key role in helping people who are experiencing mental health challenges. We support mental health communities on Discord where people can come together, and we want these spaces to remain positive and healthy.

When we become aware of users or communities discussing or encouraging self-harm, we review such content carefully, and we take into account the context in which comments are posted. We will take action on communities or users that promote, encourage, or glorify suicide or self-harm. This includes content that encourages others to cut or injure themselves or content that encourages or glorifies eating disorders.

Mental Health Resources

Crisis Text Line (U.S.): Text: DISCORD to 741741

Outside the U.S.: Discord partners with ThroughLine Care, a global network of vetted helplines. Use this directory in one of the 11 available languages to find crisis support lines in over 100+ countries.

For the latest on mental health resources, please check out our Wellbeing Hub.

Tags
Parents and Teens
Policy
User Safety