February 16, 2024

Reporting Abusive Behavior to Discord

If you encounter a violation of our Terms of Service or Community Guidelines, we ask that you report this behavior to us.

Reporting a Message

  1. Select the Message you wish to report. On mobile, hold down on the Message, and on desktop, “right-click.”
  2. Select “Report Message
  3. Select the type of abuse you’re seeing:
  1. The next screen will allow you to further specify the specific abuse that’s occurring. You can always click back and change your first answer, so you can select the most relevant category.

If the violation happened in a server, you can also reach out to the server’s moderators, who may be able to respond immediately and help resolve your concerns. In addition, please remember that you always have the ability to block any users that you don’t want to interact with anymore.

Do not mislead Discord’s support teams. Do not make false or malicious reports to our Trust & Safety or other customer support teams, send multiple reports about the same issue, or ask a group of users to report the same content or issue. Repeated violations of this guideline may result in loss of access to our reporting functions.

What to do if you receive a violent threat, or someone is at risk of Self-harm

If a credible threat of violence has been made and you or someone else are in immediate danger, or if someone is considering self-harm and is in immediate danger, please contact your local law enforcement agency.

Additionally, if you are in the United States, you can contact Crisis Text Line to speak with a volunteer crisis counselor to help you or a friend through any mental health crisis by texting DISCORD to 741741.  You can learn more about Discord’s partnership with Crisis Text line here.

You can find more resources about mental health here.

Reporting a User Profile

  1. Select the User Profile you wish to report by clicking on the three dot menu
  2. Select “Report User Profile
  3. Select the specific elements of the profile you are reporting - you can report multiple aspects of a profile at once

         4. Select the type of abuse you're seeing

  1. The next screen will allow you to further specify the specific abuse that’s occurring. You can always click back and change your first answer, so you can select the most relevant category.

Reports Under the EU Digital Services Act

EU users can report illegal content under the EU Digital Services Act by clicking here. EU government entities reporting illegal content should follow the process outlined here.

EU users will be required to go through a verification process and follow the prompts to provide details and descriptions for their report.

When reporting a message under the EU Digital Services Act, a message URL is required. Here’s how to find the message URL for the desktop and mobile apps.

Desktop App

  1. Navigate to the message that you would like to report.
  2. Right-click on the message or press on the ellipses icon when hovering over the message.
  1. Select Copy Message Link.
  1. The message URL will be copied to your device’s clipboard.

Mobile App

  1. Navigate to the message that you would like to report.
  2. Hold down on the message to reveal a pull-up menu.
  3. Select Copy Message Link.
  1. The message URL will be copied to your device’s clipboard.

What Happens After I Submit a Report?

When we become aware of content that violates our Community Guidelines or Terms of Service, our Safety team reviews and takes the necessary enforcement actions, including: disabling accounts, removing servers, and when appropriate, engaging with the proper authorities. We may not review your report manually or respond to you directly, but we’ll use your report to improve Discord.

You can read more about the reports we receive and the actions we take on violations of our Community Guidelines or Terms of Service in our quarterly Transparency Report.

Tags:
Reporting
User Safety

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