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If someone has posted comments about harming themselves in a server, you may consider reaching out to your server administrators or owner to let them know about the situation, so they can moderate their server as needed and provide support to the server member.
If you are still in touch with the user, you may wish to provide them with one of the help hotlines listed below.
You may not feel qualified to help a friend who expresses their desire to hurt themselves, and it may be helpful to ask a parent or another trusted adult for help in handling the situation.
All Discord users can report policy violations right in the app by following the instructions here.
When we receive reports of self-harm threats, we investigate the situation and may contact authorities, but in the event of an emergency, we encourage you to contact law enforcement in addition to contacting us.
Please note that for privacy and security reasons we are unable to provide personal information such as contact information or location to someone who is not the account holder. If you are concerned that someone is in immediate danger, please contact law enforcement.
If you or another user you know is in urgent trouble, please contact authorities right away, regardless of the limited information you might be able to provide. Law enforcement has investigative resources and can contact Discord Trust & Safety for information that we aren't allowed to disclose otherwise and can identify those users to get them help.
Support networks and online communities can play a key role in helping people who are experiencing mental health issues. We support mental health communities on Discord where people can come together, and we want these spaces to remain positive and healthy.
When we receive reports of users or communities discussing or encouraging self-harm, we review such content carefully, and we take into account the context in which comments are posted. We will take action on communities or users that promote, encourage, or glorify suicide or self-harm. This includes content that encourages others to cut or injure themselves or content that encourages or glorifies eating disorders.
